“No more than 30% of requests served by AI!”
Our reading, the sentence that was checked:
No more than 30% of Facebook M's requests were handled by AI.
Assessment: Supported Evidence as of
Where and when Gary Marcus wrote it
Marcus on AI, The secret behind Meta’s Muse, paragraph 10.
- Said
- Source observed
- live page, full text, public
- Evidence as of
- the cutoff for this assessment
- Assessment recorded
- assessment marcus-the-secret-behind-metas-muse-e606fc-a1
We recorded 4 claims from this post. See every claim from this post.
The wording above is the version this site observed on 2026-10-28. The source may have been edited after 2026-09-22. This page does not claim the wording was captured then.
What the claim commits to
- Kind
- Observation
- Deadline, as the speaker wrote it
- None stated. This site does not add one.
- Deadline state when assessed
- No horizon
- Deadline state on 2026-10-29
- No horizon (the release’s reference date)
From the speaker
- No more than 30%
- requests served by AI
- RIP, Facebook M, 2015-2018
- canceled ... in January 2018
Our interpretation
- The subject is the original M concierge service during its pilot, through its January 2018 shutdown.
- Requests served by AI means requests handled automatically without a human completing them. It does not include every request on which software assisted a human.
- The percentage concerns overall request handling, not a selected task category or the separate M Suggestions feature.
Counts as supported if: Operational records or credible contemporaneous reporting establish that M's overall autonomous request-handling rate did not exceed 30% during the pilot.
Counts as contradicted if: Comparable operational records or credible reporting establish an overall autonomous request-handling rate above 30% during the pilot.
Retrospective: these criteria were written after the outcome was public.
Current assessment
Was it true for the period described?
Outcome: Supported
The dated evidence matches what the claim committed to, under the criteria frozen before grading.
Scored on a plain reading. The speaker named no measure for this claim, so it was judged on the reading an informed reader would take, stated below under our interpretation. Both reviews had to find that reading fair.
- Evidence as of
- Deadline state when assessed
- No horizon
- Assessment recorded
- Policy version
- 2026-10-28.7
Rationale
Contemporaneous original reporting supports Marcus's figure. WIRED reported that a source familiar with M estimated its automation rate never exceeded 30%. This supports the ordinary reading about requests completed without human intervention, although Marcus presents the estimate more categorically than the reporting does.
Limitations
- The numerical evidence rests on one unnamed source's estimate.
- The assessment does not establish a precisely measured or independently audited rate.
Evidence (1 item)
Supports the claim: WIRED,
30 percent automation.
Why it matters here: WIRED's shutdown reporting directly supports the ceiling Marcus states. The figure is an unnamed source's estimate, not a published Facebook operational statistic; January 10 is the update date of the inspected article.
- Publisher
- WIRED
- Kind of source
- News report
- Describes events of
- Public from
Where it was said (1)
Said once in the sources this register covers.
: Marcus on AI, The secret behind Meta’s Muse
No more than 30% of requests served by AI!
- Where
- paragraph 10
- Published
- 2026-09-22
- Source observed
- , live page
- Access
- full text, public
History
Assessment versions
- Assessment marcus-the-secret-behind-metas-muse-e606fc-a1: Current. Outcome: Supported. Evidence as of 2026-10-28. Public date not recorded.
Recorded events
Assessment publishedBy this site
First assessment published after both reviews and the final-text check passed.
About assessment marcus-the-secret-behind-metas-muse-e606fc-a1.